dtb22 Terms and Conditions

General Introduction and Applicability

These terms and conditions ("Terms") apply to the dtb22 platform and all services connected to it. dtb22 is an online casino and sports betting platform that provides an entertaining gaming experience for users in Bangladesh. By accessing our website dtb22.cam, creating an account, or using any of our services, you fully agree to these terms.

If you do not agree with any part of these terms, please refrain from using our platform. Where these terms are available in both English and Bengali, the Bengali version will take precedence in interpretation.

Eligibility and Registration Requirements

To open an account and use services on the dtb22 platform, the following conditions must be met:

• You must be at least 21 years of age or older. This platform is strictly prohibited for minors.
• You must be a resident of a country or region where online gaming activities are not legally prohibited.
• Each individual may create only one account. Operating multiple accounts is prohibited and may result in immediate termination.
• You must provide accurate and complete personal information at the time of registration.
• If your account details change, you must notify our support team immediately.

Account Security and Responsibility

The security of your dtb22 account is entirely your responsibility. Please follow the guidelines below:

• Keep your login password strong and unique, and change it regularly.
• Never share your account credentials (username, password) with any third party.
• Always log out after using a public or shared device.
• If you suspect any unauthorized activity on your account, notify the support team immediately.

dtb22 is not responsible for any loss resulting from account misuse, unauthorized access, or sharing your password with a third party. Any activity carried out from your account will be considered your own.

Deposit, Withdrawal and Payment Policy

The following policies apply to depositing and withdrawing funds at dtb22:

• Minimum Deposit Amount: A minimum deposit of ৳300 is required by any method.
• Minimum Withdrawal Amount: A minimum withdrawal of ৳500 can be made by any method.
• Withdrawal Processing Time: Approved withdrawals are generally processed within 5 to 30 minutes.
• Accepted Payment Methods: bKash, Nagad, Rocket and bank transfer.

We reserve the right to complete identity verification before processing a withdrawal request. The source of a deposit must match your registered payment account. Transactions made through third parties are not accepted and will be returned.

Prevailing exchange rates will apply for currency conversion. All transactions are conducted in Bangladeshi Taka (BDT / ৳).

Bonus and Promotion Policy

dtb22 offers various types of bonuses and promotions. By accepting these bonuses, you agree to the associated terms:

• Welcome Bonus: A 200% bonus on the first deposit is provided up to a maximum of ৳15,000.
• Wagering Requirement: A 15x wagering requirement applies to the welcome bonus.
• Winnings earned using bonus funds must meet the wagering requirement before withdrawal.
• Multiple bonuses cannot be claimed at the same time unless specifically permitted.
• dtb22 reserves the right to modify or cancel bonus offers.
• If bonus abuse is suspected, dtb22 may cancel any bonus.

VIP Program

The dtb22 VIP program has four tiers. A weekly cashback benefit is provided at each tier:

• Bronze: Up to 0.4% weekly cashback.
• Silver: Up to 0.8% weekly cashback.
• Gold: Up to 1.1% weekly cashback.
• Platinum: Up to 1.5% weekly cashback.

Higher tiers can be reached through regular active participation. VIP benefits include special promotions, personalized service and additional cashback. Contact the support team for details on how VIP tiers are changed and for further information.

Gaming Rules and Fair Play

dtb22 is committed to ensuring fair play. The following activities are strictly prohibited:

• Manipulating the outcome of any game or exploiting software errors.
• Using multiple accounts or fake identities to claim bonus benefits (bonus hunting/arbitrage).
• Attempting to control outcomes by colluding with other players.
• Playing games using automated software, bots or scripts.
• Attempting to interfere with the platform's security systems.

If any of the above rules are violated, dtb22 may immediately terminate the account, freeze deposited funds and take legal action if necessary.

Anti-Money Laundering (AML Policy)

dtb22 follows strict policies to prevent money laundering and terrorist financing. To this end:

• We reserve the right to monitor all large transactions and report suspicious activity.
• Identity verification may be mandatory before processing a withdrawal request.
• We reserve the right to request proof of the source of deposited funds.
• In cases of suspicious activity, accounts and funds may be temporarily frozen.

Funds deposited at dtb22 must be your own and from a legitimate source. Attempting to use funds from an illegal source may carry serious legal consequences.

Responsible Gaming Policy

dtb22 believes in responsible gaming. We give the highest priority to the wellbeing and protection of our users:

• You can set deposit limits, bet limits or loss limits on your account.
• You may request a temporary break or self-exclusion if needed.
• If you show signs of gaming addiction, please contact our support team.

Online gaming should be played for entertainment purposes only. Gaming should not be considered a source of income. To learn more about responsible gaming, please visit our Responsible Gaming page.

Account Closure and Termination

dtb22 may temporarily suspend or permanently close any account in the following circumstances:

• Violation of any clause of these terms.
• Providing false or misleading information.
• Non-cooperation with the identity verification process.
• The account remaining inactive for an extended period (generally more than 12 months).
• By order of a court or regulatory authority.

You may request closure of your account at any time by contacting us. If a balance exists prior to account closure, it may be withdrawn subject to applicable terms being met.

Dispute Resolution and Complaints Procedure

If you have a complaint or objection regarding any matter, we ask you to first contact our support team directly. The dtb22 customer service team provides assistance in Bengali via live chat 24 hours a day, 7 days a week.

How to file a complaint:

• Notify the support team directly through live chat.
• Send a detailed complaint by email: [email protected]
• An initial response is generally provided within 72 hours of receiving a complaint.

If a resolution is not reached through our internal process, the dispute may be submitted for resolution through binding arbitration. The final decision of dtb22 will be considered binding on all parties.

Intellectual Property and Content Policy

All content, logos, graphics, software, game interfaces and written material published on dtb22.cam are protected under the intellectual property rights of dtb22 or its licensors.

• Reproduction, distribution or commercial use of any content without prior permission is strictly prohibited.
• Information may be used for personal, non-commercial purposes.
• The trademarks or brand elements of dtb22 may not be used without authorization.

Limitation of Liability

dtb22 accepts no liability for the following:

• A game stopping midway due to loss of internet connection or a technical error.
• Loss caused by issues with your device or network.
• Delays or errors caused by third-party service providers (payment gateways, game software providers).
• Account credential theft where it occurs due to your own negligence.
• Indirect or incidental damages beyond the maximum amount permitted by law.

The total liability of dtb22 will not in any circumstances exceed the actual amount deposited by you within 12 months of the relevant claim.

Privacy and Data Protection

The collection, storage and use of your personal information is governed by our separate privacy policy. By using these terms you also agree to our Privacy Policy.

dtb22 uses SSL encryption technology to keep your information secure. We never store your password or complete payment information.

Right to Modify Terms

dtb22 reserves the right to change, add to or remove any part of these terms at any time. For significant changes, we will endeavour to notify users. However, it is your responsibility to visit this page regularly.

Continued use of the platform after any changes means you have automatically accepted the updated terms. If you do not agree with the modified terms, you have the right to request closure of your account.

Contact & Support

If you have any questions or need clarification about these terms, please contact our support team:

• 24/7 Live Chat Support in Bengali (log in to the platform to start a chat)
• Email: [email protected]

Our team is committed to resolving your issues quickly and effectively.