Responsible Gaming at dtb22 — Your Protection Is Our First Priority
dtb22 believes gaming should be a safe form of entertainment. Our responsible gaming policy gives you the tools to set limits, take breaks, and get help when needed.
Our Protection Tools
dtb22 is committed to ensuring a safe and controlled gaming environment for every player. Using the tools below, you can keep your gaming habits completely under your own control.
Set Deposit Limits
Set the maximum amount you can deposit per day, per week, or per month. Once a limit is set it takes effect immediately. Additional verification is required to increase a limit.
Time-Out Feature
Need a temporary break? Take a time-out from 24 hours up to 30 days. During this period you will not have access to games or betting, but your account will remain active and your existing balance will be kept safe.
Self-Exclusion
If you need a longer-term break, choose self-exclusion. You can close your account for 6 months or permanently. Taking this step is a sign of responsibility — we are always ready to help you through it.
Review Your Gaming History
At any time from your account you can view your complete gaming history, wins and losses, and a breakdown of your spending. Understanding your own habits makes it easier to make responsible decisions.
Real-Time Notifications
You will receive automatic alerts after losing a set amount or after playing for a set amount of time. These notifications help you stop in time and reassess the situation.
Parental Controls
To protect minors, we follow a strict age verification process. Use third-party parental control software on your device to prevent children from accessing online gaming sites.
For ages 21 and above only.
Registration and play by minors is strictly prohibited.
What Is Responsible Gaming?
Responsible gaming means enjoying gaming as a wholesome form of entertainment — not as a source of addiction or financial harm. At dtb22 we believe every player has the right to know their limits and play within them.
To ensure responsible gaming, we advise you:
- Only use money you can afford to lose
- Set time and budget limits before each session
- Do not chase losses by placing larger bets
- Take regular breaks and spend time with family and friends
- Never play with borrowed money or money meant for bills
- Always prioritize your mental and physical health
Warning Signs of Problem Gaming
If you notice any of the signs below in yourself, it may be a signal that you need help. Assess yourself honestly and contact our support team if necessary.
- Feeling a repeated urge to bet more and more in an attempt to recover lost money
- Hiding your gaming habits from family or friends
- Feeling restless, irritable, or anxious when not gaming
- Having tried to stop gaming but failing repeatedly
- Spending more time gaming while neglecting important responsibilities in life (family, work, studies)
- Using money needed for daily living expenses on gaming
- Going into debt because of gaming or playing with borrowed money
- Gaming to escape stress, sadness, or loneliness
Steps for Setting Limits
Deposit Limit
Set a daily, weekly, or monthly deposit limit from Account Settings. Reducing a limit takes effect immediately. Increasing a limit requires a 24-hour waiting period.
Session Time Limit
Set the maximum amount of time you will play in each session. When the set time is up, you will be automatically logged out and receive a notification.
Take a Time-Out
You can take a time-out at any time for 1 day up to 30 days. Logging in will not be possible during this period, but your balance will be kept safe.
Self-Exclusion
Contact us via live chat or email for long-term support. The support team will help close your account for a set period or permanently.
How to Help Yourself — Step by Step
Assess Your Situation
Read the warning signs above and honestly ask yourself — is your gaming having a negative impact on your life? Acknowledgment is the first step toward change.
Set Limits
Log in to your dtb22 account and activate deposit limits, session limits, or a time-out from Settings. These changes take effect immediately.
Reach Out for Support
If you feel that setting limits is not enough, speak directly with our responsible gaming team via 24/7 live chat or email.
Choose Self-Exclusion If Needed
If you need a longer-term break, request self-exclusion. This is your courageous decision — we will complete the process quickly and confidentially.
Minor Protection
dtb22 is very strict about protecting minors from gaming. Age is verified at the time of registration on our platform and additional identity documents are requested in cases of doubt.
If there are minors in your household, follow the steps below:
- Use a strong password on your device and do not share it with anyone
- Do not leave a logged-in device within reach of children
- Install parental control software and block gaming sites
- Have open conversations with your children about the risks of online gaming
- If you see a minor using an account, notify us immediately
Gaming vs Addiction
Understanding the difference between recreational gaming and problem gaming is very important. With recreational gaming you can decide to stop on your own, stay within your budget, and the other areas of your life remain normal.
Problem gaming is a mental health condition — it is not a sign of weakness, and proper support and treatment are available. You are not alone.
Ways to Get Support
24/7 Live Chat
Talk to our Bengali-language live chat support team at any time. Any question or request related to responsible gaming is processed immediately.
Email Support
To speak in more detail or to request self-exclusion, email us:
[email protected]
Read the FAQ
Answers to common questions about responsible gaming are available on our FAQ page. Check it out for quick solutions.
Common Q&A
Welcome to dtb22 with a commitment to safe gaming
On our platform, you are always in control. Enjoy entertainment responsibly.